Panier Escadrille Paris

Terms of sale

Online sale of « ESCADRILLE PARIS ».

The present general conditions of sale apply between :

The company  ESCADRILLE, SARL with a capital of 30 000 euros, headquartered at ZI de Lhérat 63310 RANDAN FRANCE, registered on the Companies Register in RANDAN under number : 523 182 863, intra-community VAT No. FR40 523 182 863, publisher of the website

Hereinafter : « ESCADRILLE »


Any person making a purchase on the  website .

Hereinafter : « The CUSTOMER »

The CUSTOMER declares that he has the capacity to conclude this contact, that he is of legal age and not under guardianship. An order placed by the CUSTOMER implies irrovecable adhesion to these general conditions of sale. The sales contract is governed by French law.

Validity of offers

Offers are only adressed to consumers who have a delivery adress in the countries to which ESCADRILLE delivers via a transport provider .

The products presented on the website are subject to stock availability. In the event of debit or collection of a payment for an order where an item is unavailable, ESCADRILLE undertakes to refund the CUSTOMER within 15 days. ESCADRILLE undertakes to alert the CUSTOMER who has placed an order for an unvailable item by e-mail.

Presentation of the products

The products proposed for sale are described and presented as accurately as possible. However , if errors or omissions do occur in relation to this presentation, ESCADRILLE cannot be held responsible.

The photographs depicting our products are for guidance purposes only. These photographs and the text describing the products do not fall within the scope of the contract.

ESCADRILLE may, for reasons relating to its suppliers, deliver an item to a CUSTOMER whose composition is slightly different.

The prices are understood not to include delivery fees, which remain payable by the CUSTOMER, except in the event of a temporary or permanent promotional offer.


The prices are guaranteed subject to typographical or printing errors. They can be modified at any moment without prior notice, notably in the event of modification of fiscal or economic data. The items will be billed on the basis of the current rate at the time the order is registered.

The prices shown on the website or online store are understood to be:

  • Inc. tax (inclusive of all tax, including VAT) for CUSTOMERS having provided a delivery address within the European Union
  • Excl. tax (not including tax) for CUSTOMERS having provided a delivery address outside of the European Union

The prices are understood not to include delivery fees, which remain payable by the CUSTOMER, except in the event of a temporary or permanent promotional offer.

Payment methods

ESCADRILLE accepts the following methods of payment: Debit card, Visa, MasterCard and PayPal. For some countries, in addition to the payment methods cited above, ESCADRILLE accepts specific local payment methods, which will be proposed to the CUSTOMER on payment.

ESCADRILLE does not accept payment by cheque or bank transfer.

Retention of ownership

ESCADRILLE retains ownership of the goods until the buyer has made full payment for them. This right to reclaim applies both to the merchandise and to their value if they have already been sold (Act of 12 th May 1980, France).

Acceptance of the offer

Any order is equivalent to the express and irrevocable acceptance of the prices and descriptions of the products available for sale. Validation of the order by the CUSTOMER is equivalent to acceptance of the general conditions of sale.


The invoice is sent to the e-mail address indicated at the time of ordering and is also available in the ‘My Account’ area of the website. It is established in accordance with the current rate on the day the order was made. ESCADRILLE assumes no responsibility for data input errors.

Delivery and transportation

Orders made before 12.30 pm (Paris time) Monday to Friday are usually shipped the same day. This timeframe is given for guidance only and cannot be respected in the following cases:

  • Peak activity times (first day of the sales, launch of new collection)
  • French public holiday
  • Absence of receipt of the CUSTOMER’s payment in time
  • Anti-fraud verification procedure on the CUSTOMER’s order

Deliveries are made by a transport service provider who ensures delivery to the delivery address provided by the CUSTOMER or a delivery point selected by the CUSTOMER.

The delivery times shown on our website have been communicated to us by the transport provider and are for guidance purposes only. The non adherance to these times can no way be held against ESCADRILLE, nor give rise to the termination of a contract or any compensation damages. The goods are shipped from mainland France, if the delivery country is not part of the European Union, customs duties may be required from the CUSTOMER.

For most countries situad outside of the European Union, ESCADRILLE offers a calculation and payment of customs duties service, which calculates the amount of customs duties and asks the CUSTOMER to pay them directly on the ESCADRILLE website. In this case, the CUSTOMER must pay customs duties directly to the transporter upon delivery. ESCADRILLE has no control over these charges, which are the sole responsability of the CUSTOMER.

Returns and Right of Retraction

If a CUSTOMER is unhappy with an item or items he has 15 days from the date of delivery of the goods, to exercise his right to retarct his order. The post office stamp or the date on the delivery receipt constitue the begining of this period. The return or cancellation may concern all or part of an order.

For this, the CUSTOMER must go to and log-in to his CUSTOMER account. He must then go to « My Orders », click on « Returns » next to the relevant order and follow the instructions provided.

For a first category of countries, the return fee is covered by ESCADRILLE ; the CUSTOMER can therefore download a prepaid transport label

Return conditions for each country are clearly indicated in the « Delivery & Returns » section, which is available from each product page. To be sure that the information provided in this section is correct, the CUSTOMER must check that the name of the country

The refund is carried within 14 days working days of receipt of the returned goods by re-credit to the payment method used during purchase, after verification of the good condition of the item and its packaging. Damaged or soiled products and incomplete returns will be neither accepted nor refunded. After a period of 14 days after delivery, the goods will neither be accepted nor refunded.

Obligation of the parties

When an order is accepted, ESCADRILLE undertakes to sell and deliver to the CUSTOMER the product(s) ordered by the latter according to the terms specified above.

ESCADRILLE undertakes to check that the products comply with French regulations.

The CUSTOMER undertakes to provide ESCADRILLE with an address to which delivery can be made. The provision of personal information (name, address, telephone number, e-mail address, etc.) collected as part of the conclusion of a sales contract is obligatory. This information is essential for the treatment and dispatch of orders and the establishment of invoices. If this information is not provided the order cannot be validated. In the case of error in the provision of this information, ESCADRILLE cannot be held responsible if delivery of the product is impossible. In this case, the CUSTOMER remains liable for payment. If an incomplete address is provided, resulting in the impossibility of the transport provider to complete delivery, the CUSTOMER must pay the delivery costs incurred for the re-delivery of his order.


All our products benefit from a statutory guarantee scheme if the product has been worn under normal conditions of use and the care instructions indicated on our website have been adhered to.

Article L211-4 of the French Consumer Code

The seller must deliver goods in conformity with the sales contract and respond to any faults existing at the time of delivery.

He must also respond to any conformity faults resulting from the packaging, and assembly or installation instructions where this falls under his responsability under the contract or has been carried out under his responsablility.

Article L211-5 of the French Consumer Code

To comply with the contract, the product must :

  • Be fit the purpose for which goods of this type are normally used and, if applicable :
  • correspond to the description provided by the seller and possess the qualities that the latter presented to the buyer in the form of a sample or model ;
  • present the qualities that a buyer may legitimately expect in the light of public statements made by the seller, the producer or his representative, including in the case of advertising or labelling.
  • Or present the characteristics defined by a shared agreement beween the parties or be fit for a special use looked for by the buyer, conveyed to the seller, which the lattee has accepted.

Article L211-9 of the French Consumer Code

If the product does not conform, the buyer chooses between the repair or replacement of the product.

However, the seller may not proceed according to the buyer’s choice if this choice involves a cost that is obviously disproportionate in relation to the alternative method, taking into account the value of the product and the seriousness of the fault. He is then required to proceed with the alternative not chosen by the buyer.

Article L211-10 of the French Consumer Code

If both the repair and the replacement of the product are impossible, the buyer may return the product and have the price refunded, or keep the product and have part of the price refunded.

The same option is open to him :

  • If the solution requested, proposed or agreed uneder Article L211-9 cannot be implemented within one month of the buyer’s claim ;
  • Or if this solution cannot be implemented witout major inconvenience to the buyer, taking into account the nature of the product and its intended use.

The buyer may only rescind the contract in the lack of conformity is not minor.

Article L211-11 of the French Consumer Code

The application of Articles L211-9 and L211-10 takes place without cost for the buyer.

These provisions shall not abstruct the allocation of damages.

Article L211-12 of the French Consumer Code

Action resulting from defects in conformity lapses after two years from the delivery of the product.

Article 1641 of the French Civil Code

The seller is bound by a warranty regarding the latent defects of the object sold which rende rit unfit for its intended use, or which so impair that use that the buyer would not have acquired it, or would have paid less for it, if he had known of them.

Article 1648 paragraph 1 of the French Civil Code

Action resulting from latent defects must be brought by the buyer within two years of discovery of the defect.

Personal data

The collection of the CUSTOMER’s personal data is necessary for the treatment of his order. Such information is strictly confidential and is not intended to be used by ESCADRILLE. In accordance with data protection legislation ( loi informatique et Liberté of 6 January 1978), the CUSTOMER has the right to access, modify, rectify and remove personal data concerning himself. If the CUSTOMER wishes to exercise this right, he can write to ESCADRILLE, providing his full name and address.

ESCADRILLE reserves the right to collect data about the CUSTOMER using cookies to improve personalised  service for the browser.

For optimal navigation of the website, ESCADRILLE uses Cookies or similar technologies. Cookies enhance your browsing experience by recording data relevant to your browsing session.

They do not enable us to identify you individually and they are strictly limited to your browsing session.

You can decline storage of cookies by adjusting your browser settings. However, doing this may lead to the detection of all Cookies stored by your browser, including those used by other websites, which may lead to the modification or loss of certain settings or data.

Deleting Cookies may alter browsing quality on the website and cause it to become unstable.

You can turn off Cookies by configuring your browser as follows :

Microsoft Internet Explorer 6.0 and higher :

  • Select the « Tools » menu, followed by «  Internet Options ».
  • Click on the « Confidentiality » tab.
  • Select the desired level using the curser.

Firefox :

  • Select « Tools », « Options » menu.
  • Click on the « Privacy » button

Safari 3.x for Mac OS X :

  • Open Safari
  • Click on the « Preferences » button
  • Click on the « Confidentiality » button
  • Select « Block Cookies »


ESCADRILLE will not be held responsible for any inconvenience or loss as a result of the use of Internet services, notably in the event of service interruption, the presence of computer « virus » or external breaches, or more generally, any event deemed force majeure courts.

Miscellaneous provisions

The invalidity or inapplicability of one of the clauses of these general conditions of sale or special conditions will not affect the validity of the other clauses of the general conditions of sale. The relevant clause will be replaced by a provision that is as close as possible to it.

Neither ESCADRILLE nor the CUSTOMER can be held responsible in the case of breach of contract caused by a case of force majeure, including, without being limited to, war, riot, insurrection, transport breakdown, import problems, industrial action, shortages, fire, earthquake, storm or flooding.

For further information or to make a claim, the CUSTOMER can send an e-mail to :

Legal notices


Applicable law and competent jurisdiction

These general conditions of sale are governed exclusively by French law.
The commercial courts of Paris (France) have exclusive jurisdiction in the event of litigation or dispute concerning them.

(Complete and send back this form, with the order number, if you wish to withdraw. Please make sure your order number is clearly visible.)

For the attention of Escadrille

By e-mail:
This form notifies you of my withdrawal from the contract of sale with regards to the item(s) below:
Ordered the ……………..(date of order) and/or received the ……………..(date of delivery)
Client name:
Client address:
Client signature (only required if the form is being returned in hardcopy)
If you would like further information you can contact Customer service via